
LiftMaster
LiftMaster Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
LiftMaster has 3.5 star rating based on 149 customer reviews. Consumers are mostly neutral.
60% of users would likely recommend LiftMaster to a friend or colleague.
- Rating Distribution
Pros: Excellent customer service, Great product, No pros at all.
Cons: Poor customer service, Poor quality and not reliable, Customer service sucks.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
LiftMaster has 3.5 star rating based on 149 customer reviews. Consumers are mostly neutral.
60% of users would likely recommend LiftMaster to a friend or colleague.
- Rating Distribution
Pros: Excellent customer service, Great product, No pros at all.
Cons: Poor customer service, Poor quality and not reliable, Customer service sucks.80% of users think that LiftMaster should improve its Customer Service.
60% of users say that they might use LiftMaster in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "To help them", "Do not by left master with the camera", "never!", "LiftMaster’s tech help was outstanding. They help resolve my problem. I was very satisfied.", "Definitely worth contacting if you needed help".
Most users ask LiftMaster for the refund as a solution to their issues.
Review authors value the most Reliability and Billing Practices. The price level of this organization is medium according to consumer reviews.
Media from reviews

























Garage door won’t open
He did everything he could to help me he said I need to have someone come out to look at the door. To figure out the other issues with whats going on.
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Verified Reviewer |Remote will not work on a csw 24ul
I always have great luck with the professional tech support team at LiftMaster, I have yet to not be able to resolve an issue and personally I like lift LiftMaster products and the ease of installation with their units
User's recommendation: I highly recommend LiftMaster operators and their technical support team
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Unsure
Representative was supposed to send direction as how to install but never did.
I had to call back a 3rd time to get someone to really work with me.
No customer service
No end user technical support after investing $800 in their device. They seem to make you call installer/ dealer for service call to remedy simple power interruption which caused failure to operate
I am not happy with the call
I cant open the camera on my phone
Camera stop working and asking me to pay to be able to see $$$$$ $$$$$ $$$$$ $$$$$
$$$$$ $$$$$&$.
I cant open the camera on my phone
Camera stop working and asking me to pay to be able to see $$$$$ $$$$$ $$$$$ $$$$$
$$$$$ $$$$$&$.
I cant open the camera on my phone
Camera stop working and asking me to pay to be able to see $$$$$ $$$$$ $$$$$ $$$$$
$$$$$ $$$$$&$.
I cant open the camera on my phone
Camera stop working and asking me to pay to be able to see $$$$$ $$$$$ $$$$$ $$$$$
$$$$$ $$$$$&$.
User's recommendation: Do not by left master with the camera
I feel someone has opened my garage door. I have been gone all day and my husband is out of town. I had the police here and they don’t know how to check it can you please tell me
I have been gone all day and l feel that our quiet hybrid Toyota was moved. My scooter hit the mirror on right side of car now it doesnt.
My husband did park it at an angle l cant drive because of fainting issues. I went to garage to get a box and l feel the car has been moved as l tried getting my scooter out and a few inches gave it enough room to not hit the mirror. My husband is out of town. The police came but they dont know how to check it.
I looked at both sets of keys to the car and they were there. But on back side of key has Toyota insignia but the other set does not. This car makes no noise when you start it. And l had music playing loudly and l dont hear the garage door open when my husband leaves.
I just need to know how to check how many times my garage door has opened.
I know l opened and closed it only two times today. Please help me
User's recommendation: To help them
Terrible quality!
Make a better product and let customers know all the negative issues with their products. Their remotes come UN programmed if not used every month, the units vibrate from their box can hear through the house.
Very loudly can hear through the house. and service TEC said can't fix as units have been made poorly.
User's recommendation: never!
Said door was unbalanced call a repairman
Open door this morning
When closed it at end of day when closing it went down and back up tech advised me door isnt balanced. Need to call repair man
Door do NOT closing
I cant believe I bought a lift master new motor for comercial use 6-8 months ago and today Sunday April 27 I called for help and a mechanical answering machine took me off because apparently Lift Master DO NOT offer technical support during weekends. Very disappointed
User's recommendation: Be careful Lift Master let you alone during weekends
Need help programming my remote.
I inadvertently erased the code and the tech on the phone walked me through reprogramming and now things work perfectly
User's recommendation: Thumbs up
Keypad won’t connect with garage door opener
I was helped to program the keypad to the garage door opener couldnt do it. They showed me how very helpful, polite, and knowledgeable.
User's recommendation: Definitely worth contacting if you needed help

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRemotes wont program or reprogram after clearing or installing ne battery.
I have a drawer full of remotes. Some worked when I had to clear out an opener that was lost; however, they would not reprogram.
Others quit working after I changed the battery and would also not reprogram. I had a new one that just wouldn't program at all.
Considering how much these remotes and the opener cost, I can't believe the extent of problems with the remotes' programming. It is a very common issue that needs addressing.
- Nice when it works
- Remotes are garbage
- Working range is low
Preferred solution: Remote that doesn't stop working or door opener that allow the remote to be programmed to it I don't know whatever fixes between the two but it sucks to have a drawer of about 15 remotes that won't program and they used to be programmed to my doors
User's recommendation: Buy a genuine
Keypad won’t connect with garage door opener
I had trouble connecting my keypad to the garage door opener. Your tech helped me was polite and knowledgeable and solved my problem.
I will continue to buy LiftMaster products because your back up in your tech help is outstanding.
Thank you very much. This is Marcel.
User's recommendation: LiftMaster’s tech help was outstanding. They help resolve my problem. I was very satisfied.
Garage door opener won’t work
It would be nice to have someone that spoke unbroken English and is loud and clear it was terrible. The connection was bad.
It kept breaking up and he wouldnt speak up.
He said he would call me back. Im waiting for the call back right now.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLiftmaster 8500w
Do not buy a LiftMaster garage door opener! It is very poorly made.
I have been in my brand new house for less than 4 years and have spent almost $1000 trying to get the unit fixed. I have had a technician come to my house 4 times, had 2 motherboards and one wall unit replaced. I have spent several hours on the phone with customer support, including today where the technician hung up on me twice.
Finally, the last technician said that he couldn't help me. I will never buy a home with a LiftMaster ever again.
- Phone techs are a joke
- Extremely poor quality
Preferred solution: A brand new garage door opening system and an apology.
User's recommendation: Don't buy a Liftmaster!!!!
My door was installed in 2018. I’ve had 100% good service from it. Now it’s time to replace the battery in ceiling unit after 7 years. Good instructions online. Thanks!!
Just saying that after 7 years of great
service, the battery needs replacing.
An easy task. Thanks for a great product,
Liftmaster!!
Just one thing I dont love:::Do you have
to use the word Pissed??
Theres enough
dirty language used on TV. Thats just
not good manners and doesnt represent
LiftMaster well. Come on Guys, youre
better that than. How about Disgruntled Patrons?
Thanks for everything you do to make life easier!!
User's recommendation: Get LiftMaster for a long lasting door with no problems.
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